Shipping policy

Shipping Policy

Thank you for choosing Llama Fits. Our Shipping Policy is designed to provide you with clear information on the shipping process for your orders.

1. Order Processing
a. Orders are typically processed within 1-2 business days after payment confirmation.
b. Processing may take longer during peak seasons or promotional periods.

2. Shipping Methods
a. We offer standard and expedited shipping options at checkout.
b. Delivery times vary based on the selected shipping method and your location.

3. Shipping Rates
a. Shipping rates are calculated based on the weight of your order and the destination.
b. Any applicable shipping fees are displayed during the checkout process.

4. Domestic and International Shipping
a. We offer shipping services both domestically and internationally.
b. International customers are responsible for any customs duties or taxes imposed by their country.

5. Tracking Information
a. Once your order is shipped, you will receive a confirmation email with tracking information.
b. Use the provided tracking number to monitor the status and delivery of your package.

6. Shipping Delays
a. Unforeseen circumstances such as weather, customs clearance, or carrier delays may impact delivery times.
b. We strive to keep you informed of any significant delays that may occur.

7. Undeliverable Packages
a. Please ensure that the shipping address provided is accurate and complete.
b. Undeliverable packages due to incorrect addresses may be subject to additional shipping fees.

8. Lost or Stolen Packages
a. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
b. Contact the carrier directly to address any delivery issues.

9. Order Tracking
a. For real-time updates on your order's location, use the tracking information provided in the shipping confirmation email.
b. If you encounter issues with tracking, contact our customer service team for assistance.

10. Returns Due to Shipping Issues
a. If your order is returned to us due to shipping issues, we will contact you to arrange for reshipment or refund.

By placing an order with Llama Fits, you agree to the terms outlined in this Shipping Policy. If you have any questions or concerns, please reach out to our customer service team at support@llamafits.com. Thank you for choosing us for your fashion needs.